Frequently Asked Questions
Everything you need to know about shopping with Signature Homes.
What is the standard delivery timeframe for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Currently, Signature Homes ships within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
Are your products covered by a warranty?
All Signature Homes furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.